Shipping & Delivery
Shipping Locations
We ship within the UK and internationally. Delivery times may vary depending on your location.
Processing & Dispatch Time
- Orders take 2-5 business days to process before shipping.
- Custom wigs may take up to 10 business days for processing.
Shipping Rates & Times
| Location | Standard Shipping | Express Shipping |
|---|---|---|
| UK | 3-5 business days | 1-2 business days |
| Europe | 5-10 business days | 3-5 business days |
| USA & Canada | 7-14 business days | 5-7 business days |
| Other International | 10-20 business days | 7-10 business days |
Note: Shipping times are estimates and may be affected by delays beyond our control.
Tracking Orders
Once your order has shipped, you will receive an email with tracking information.
Lost or Delayed Packages
Nelly Reflections Hair is not responsible for lost packages due to incorrect addresses provided by customers. If your package is delayed, please contact the courier first before reaching out to us.
Join Our Community!
From everyday glam to special occasions, we’re here to help you achieve your perfect look. Stay connected, follow our journey, and let’s redefine beauty together.