FAQs

At Nelly Reflections Hair, we prioritize luxury, quality, and longevity. Our hair is sourced from the finest donors, ensuring it remains soft, tangle-free, and long-lasting. Each bundle, wig, and closure is meticulously crafted to give you the most natural look and feel.

No, we only sell 100% human hair, ensuring top-tier quality, durability, and styling flexibility.

Yes! Our hair is 100% virgin human hair, meaning it can be dyed, bleached, and styled just like your natural hair. However, we recommend consulting a professional to maintain the integrity of the hair.

With proper care, our hair can last 2+ years or more. We recommend using sulfate-free products, keeping the hair moisturized, and storing wigs properly when not in use.

Currently, we do not provide salon services, but our wigs come pre-plucked and ready to wear. You can also request customizations such as bleached knots, adjustable bands, or specific parting styles.

• HD lace is ultra-thin and melts effortlessly into the skin, giving a scalp-like effect.
• Transparent lace is slightly thicker but blends well with most skin tones and is perfect for everyday wear.

Yes, but only if the hair is unused, unaltered, and in its original packaging. See our Returns & Exchanges policy for more details.

You can reach us via email, WhatsApp, or our website’s contact form. We typically respond within 24-48 hours.